Kia Soul 2012-2016 Catalytic Converter 2.0L L4

Shipping Policy

United States Shipping Orders within the United States are shipped via FedEx or UPS.

• Delivery Time: 3–5 business days, depending on the destination.
• Tracking: A tracking number will be provided once your order has shipped.
• Restrictions: We do not ship to O. Boxes, APO, or FPO addresses.

Canada Shipping Orders within Canada are shipped via  FedEx or Purolator.

• Delivery Time: 3–5 business days, depending on the destination.
• Tracking: A tracking number will be provided upon shipment.
• Restrictions: We do not ship to O. Box addresses.

Warranty Information

All our Direct-Fit Catalytic Converters and Exhaust Flex Pipes are backed by a 5-year or 50,000-KM manufacturer warranty (whichever comes first). Please note that this warranty does not cover:

• Physical damage caused by road hazards.
• Damage resulting from a malfunctioning engine management system.
• Vehicles that have not been properly maintained or repaired.
• Substrate meltdown or damage caused by excessive heat or improper operation.

Before installing a replacement converter, ensure that:

• The fuel and ignition systems are functioning correctly.
• Valve clearances are properly adjusted.
• All emission control components are present and operating as intended.

Catalytic converters are designed to last the lifetime of the vehicle and typically do not require replacement under normal conditions. If your vehicle is properly maintained. Warranty Replacement Procedure We manage all manufacturer warranty claims on behalf of our customers. For assistance or to request a warranty replacement, please contact us directly with your order details and proof of purchase.

Returns Policy

Please inspect your order immediately upon receipt. If you find any issues such as damage, defects, or incorrect items, notify us within 30 days of delivery. Claims made after 30 days will not be accepted. Return Conditions

• Returned items must be in original packaging, unused, and in resalable condition.
• Items showing signs of installation, modification, or damage will not be accepted.
• It is the customer’s responsibilityto verify the correct vehicle application before purchase and installation.

Return Authorization All returns require prior authorization. Please contact us via email before returning any product. In your message, clearly state the reason for the return and include your order details. Unauthorized returns may not be processed.